Please bring a copy of your order confirmation and identification when you collect your store pick-up order. If it needs to be transferred between our store and shipping facility, it may incur a short delay. We will contact you when your item is ready. To contact us regarding an order sent to the US, please email us here. Please contact Rider Support before ordering if you are unsure the product will be right for you. All duties, brokerages and taxes incurred are the responsibility of the customer. Select items are available for US shipping. In-stock orders will be fulfilled within 1 business day. Please note: Trainer bikes are shipped and delivered on a pallet. In stock bikes are fulfilled within 3 business days. Please note: Multiple items in each category incur a charge per item. *Oversized items include wheels (Under $500), floor pumps, select trainers, rims, work stands, car racks and various other items.
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